The House
Accessibility
Delphi Rive is committed to making our website, and every part of the experience we offer, available to all who wish to know us.
This page sets out the steps we take, the standards we hold ourselves to, and the ways we welcome your feedback.
Our Commitment
Delphi Rive does not discriminate on the basis of disability, and we work to hold ourselves to the highest standards of inclusion across everything we offer.
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We aim for our website to be compatible with commonly used assistive browsers, tools, and technologies, so that every visitor may experience our world equally. We strive to meet the Web Content Accessibility Guidelines (WCAG) Level AA set by the W3C.
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Our digital experience is reviewed by accessibility specialists and shaped by feedback from those who use it. Both automated and manual testing are part of how we build and maintain the site, and we revisit our work periodically to improve where we can.
We are honest about this: accessibility is ongoing. It is not a destination but a practice. There may be moments where current technology limits what we can offer, and we welcome being told when that is the case.
Reasonable Accommodations
If you need accommodations to access our website or the information it contains, please write to us at customercare@delphirive.com. Tell us a little about what you need, and the best way we may reach you — an email address or telephone number.
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Some requests take time. Depending on what you ask of us, we may need a little notice to respond well. We will work with you to find a way to share what you are looking for, in a form that works for you.
Scope
This statement applies to the content produced and maintained by Delphi Rive on our website.
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Our site may at times link to other websites and third-party content that we do not control, and which may not hold themselves to the same standards. We are not responsible for those sites, and a link to them is not an endorsement.
Your Feedback
If something is not working as it should, or if you have any thoughts on how we might do better, please tell us. To help us respond fully, we ask that your message include:
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the nature of the accessibility issue you encountered
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the format in which you would prefer to receive a reply
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the page or web address you are writing about
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how we may contact you
Anything else we can do?
Write to our Customer Care team at customercare@delphirive.com.
We are always glad to help.